Welcome to the second issue of our team Dev Diaries Series! If you want to be a programmer or get into the world of Alfresco (or other ECM), AI or Machine Learning, here is the opportunity to hear from real developers… Texter Blue’s developers!
In these series, we will provide tips and tricks about the daily workflows, challenges, and learnings of a programmer/developer, in a simple, disruptive and intimiste way. Check out all our dev diaries.
So, in this Dev Diary number two, we talked with Texter Blue’s Senior Consultant, and Alfresco Content Services Certified Engineer, António Felix, about his work! Let’s check it…
Hi António, can you present yourself briefly?
How do you start with Alfresco?
I started working with Alfresco on the my.alfresco decommissioning project. A very interesting project for first contact with Alfresco. The goal was to develop a tool to extract the content from user repositories, using only the REST API, provided by Alfresco.
What is the work of a Senior Consultant?
Well, at the moment I am responsible for doing analysis, development and maintenance of any type of code (web, backend up to databases). In addition, I am supporting tickets opened by customers. My job is to identify and reproduce a particular problem, investigate a possible resolution, apply that solution, test (and develop unit tests) and make the releases of the corrected version to be delivered to the customer.
What is the best part of your work? Or, what you like the most?
The Challenge. Without a doubt, I like challenges! The possibility of every day having to learn new things and not having two equal days, is something I value a lot.
Your work, what is the impact it has in Alfresco clients?
Given that I am currently doing support, I have a very close relationship with customers. As I mentioned earlier, I resolve the issues reported by customers and give feedback from the work while they wait for resolution. I can say that it is one of the most important positions for customer satisfaction. And that’s the main impact of my work: customer satisfaction.
Finally, any advice for future programmers?
I think the main advice is to have a lot of persistence, a lot of desire to learn, and to take pleasure in what you do (or what you want to do).
We’ve got to the end of the second Dev Diary. Hope you liked! Leave your comments bellow, and If you want to learn more about us and our work, make sure you read our news and technical articles, and if you have any doubt contact us.